Privacy Policy

FreshTech Innovations respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when using our website, voice portal, SMS notifications, partner directory services, and related applications.

Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Company or organization name
• Account or support request details
• ZIP code, city, or service area used for directory lookup requests
• Communication preferences, including SMS opt-in status

We may also collect basic usage information related to your interaction with our website, voice portal, SMS services, or support tools.

How We Use Information

We use the information we collect to:

• Provide requested information, including partner directory lookup results
• Send account notifications, support updates, and service-related messages
• Respond to user inquiries and support requests
• Manage user communication preferences
• Improve our services, applications, and customer experience
• Maintain security, compliance, and service reliability

SMS Messaging

If you provide your mobile number and opt in to receive SMS messages, FreshTech Innovations may send text messages related to account notifications, support updates, and information you request through our voice portal, web portal, or partner directory service.

Message frequency varies based on your requests and account activity. Message and data rates may apply. You may reply STOP to opt out at any time or HELP for assistance.

FreshTech Innovations does not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Information Sharing

We do not sell your personal information. We may share information only when necessary to:

• Provide services you requested
• Work with trusted service providers who help us operate our website, messaging, support, hosting, or communication systems
• Comply with legal obligations
• Protect the rights, safety, and security of FreshTech Innovations, our users, and our services

Service providers are only permitted to use information as needed to provide services on our behalf.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, use, loss, or disclosure. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, maintain records, and enforce agreements.

Your Choices

You may request to update, correct, or delete your information by contacting us. You may opt out of SMS messages at any time by replying STOP.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

See also our Terms and Conditions.